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3D PRINT AND CONTRACT APPROVAL TELEGRAM BOT: NEW SERVOLUX TECHNOLOGIES CJSC PROJECTS FOR BUSINESS PROCESS OPTIMIZATION IN THE MODERN CONTEXT

24 May 2024

A SUCCESSFUL BUSINESS NEEDS TO SEEK NEW SOLUTIONS UNDER SANCTIONS THAT OFTEN MAKE IT COMPLICATED OR IMPOSSIBLE TO PURCHASE EQUIPMENT AND SPARE PARTS.

One of these solutions include the purchase of two 3D printers made in China and Russia, Creality K1 Max (PRC) and VOLGOBOT A4 (Russia), for the Labeling and Identification System Development Sector of Servolux Technologies CJSC. These are high-performance additive equipment designed for an efficient work with different types of filament (thermoplastic raw material for 3D printers).
The key functions of these machines include the replacement of parts by printing in-house parts, the overall quality control of their production, the decreased standby time of the equipment, the considerable reduction in the depreciation and other costs, production capacity expansion, and profit growth. The operation of 3D printers was started with the selection of materials to be used. Servolux Technologies CJSC employees managed to test several dozens of plastics and find the optimal options for different applications. These included high-impact engineering plastics and biocide filaments that help control the bacterial growth, which is especially important in food production. Today, unavailable parts have already been replaced by printed models. A number of prototypes is being tested at production sites of the group of companies.
One of the examples includes the drum components to remove the crumb coating from knives that were produced using the 3D printer. Housings for portable temperature sensor prototypes used by Servolux Technologies CJSC are also produced. The in-house 3D production leads to considerably decreased standby times of the equipment and makes the business more independent. Aleksey Kucheryavyy, Labeling and Identification System Development Sector Head of Servolux Technologies CJSC, stated, "For example, if earlier we had to wait for a single part for three months due to supply chain rearrangements, now we can make it within a day. It takes several hours to several days to manufacture complex parts using engineering plastics. We can also manufacture temporary parts while we are waiting for the original ones. This results in the considerable cost reduction and decreased standby times of the equipment and, subsequently, reduced total expenses." Servolux Technologies CJSC is planning to develop in-house engineering solutions to expand its production capacity.
Indeed, the established production processes rely on how fast decisions are made by the administrative sector. For optimization of this issue, the Contract Approval Telegram bot was developed by the Development and Analysis Sector of Servolux Technologies CJSC. The Telegram bot is designed for approval and signing of contracts in 1С:Document Management without delay via the mobile application. The bot presents all contract-related information, the list of approvers, and comments on each issue. The participants to the process can add an approver, ask a question and redirect a task, in addition to signing and approval. The need for such a bot was due to the pre-existing problem of large time expenditures related to contract approval in 1C. It is because this process may involve 10 or more people and, when working in 1C, each of them had to either use the computer during the approval—which is remote from reality—or use the 1C mobile application, which is also not always convenient.
The location of an employee does not matter when the Contract Approval bot is used, and the process itself is convenient, clear and takes much less time than it was before. Oksana Zenovich, Development and Analysis Sector Head of Servolux Technologies CJSC, stated, "Company employees engaged in the contract signing process often go on a business trip or site visit or participate in meetings. Therefore, they may not always use the computer or laptop. However, they have their phone at hand at all times. The bot sends a notification of signing or approval. A person receives the notification and responds quickly. Hence, the entire process is getting faster. We have already received quite a lot of positive reviews of operation of the bot that makes paperwork easier indeed." A modern successful business has to efficiently integrate into an ever-changing environment. Therefore, Servolux Group of Companies not only keeps its finger on the pulse but also sets the pace for other enterprises to follow.  

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